Shipping Policy

Shipping Policy

Last Updated: 05 October 2026

At Manikanda Handicraft, we carefully pack every handcrafted product to help ensure it reaches you safely. This Shipping Policy explains how orders placed through aranmulametalmirror.in are processed and delivered.

1. Order Processing

  • Orders are processed after successful payment confirmation.
  • Orders are generally dispatched within 2–5 business days, unless otherwise specified on the product page.
  • Handcrafted or made-to-order products may require additional processing time.
  • Once your order has been dispatched, we will provide tracking information where available.

2. Delivery Time

Estimated delivery times may vary depending on the delivery location and courier service.

Within India

Orders are generally delivered within 3–10 business days after dispatch.

International Orders

International delivery times vary depending on the destination country, customs clearance, courier service, and other factors. Estimated delivery timelines will be communicated where applicable.

Please note: Delivery estimates are indicative and are not guaranteed.

3. Shipping Charges

Shipping charges will be calculated and displayed during checkout based on factors such as:

  • Delivery location
  • Product weight and dimensions
  • Number of products ordered
  • Shipping method selected

Any applicable shipping charges will be shown before you complete your purchase.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House/building number
  • Street/locality
  • City
  • State
  • PIN/ZIP code
  • Contact telephone number

Manikanda Handicraft will not be responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

5. Order Tracking

Where tracking is available, the tracking details will be shared with the customer after dispatch.

Customers can use the tracking information provided by the applicable courier service to monitor their shipment.

6. Delivery Delays

Delivery may be delayed due to circumstances beyond our reasonable control, including:

  • Weather conditions
  • Natural disasters
  • Transportation disruptions
  • Public holidays
  • Strikes
  • Government restrictions
  • Customs clearance
  • Courier-related issues
  • Incorrect delivery information
  • Other unforeseen circumstances

Such delays do not automatically qualify an order for cancellation or refund.

7. Damaged or Tampered Packages

Because our products, particularly Aranmula Metal Mirrors, are delicate handcrafted items, we strongly recommend checking the package carefully when it is delivered.

If the package appears damaged, opened, or tampered with, please:

  1. Take photographs of the package before opening it, if possible.
  2. Record an unboxing video when opening the package.
  3. Take clear photographs/videos of any damage to the product and packaging.
  4. Contact us as soon as possible with your order number and supporting photographs/videos.

Claims will be reviewed and verified before a replacement or refund is approved.

8. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact us as soon as possible after delivery.

Please provide:

  • Order number
  • Product details
  • Photographs/videos of the received package
  • Photographs of the product received

After verification, we will determine the appropriate resolution.

9. Failed Delivery

If delivery fails because the customer:

  • Provided an incorrect address,
  • Was unavailable to receive the package,
  • Refused delivery, or
  • Failed to respond to courier delivery attempts,

additional shipping charges may apply for re-delivery where applicable.

10. International Shipping

For international orders, the recipient may be responsible for:

  • Customs duties
  • Import taxes
  • Local taxes
  • Customs clearance charges
  • Other charges imposed by the destination country

These charges are generally outside the control of Manikanda Handicraft and may vary by country.

Customers are responsible for ensuring that the ordered products can legally be imported into their destination country.

11. Handcrafted Product Variations

Our products are individually handcrafted. Minor differences in:

  • Colour
  • Texture
  • Finish
  • Shape
  • Dimensions
  • Decorative details

may occur from one product to another.

Such natural variations are a characteristic of handcrafted products and are not considered shipping damage or manufacturing defects.

12. Cancellation After Dispatch

Once an order has been dispatched, cancellation may not be possible.

Any cancellation request will be handled according to our applicable Cancellation and Return & Refund Policy.

13. Contact Us

For shipping-related questions or assistance, please contact:

Manikanda Handicraft
Website:         www.aranmulametalmirror.in
Email:             manikanda.aranmula@gmail.com

Phone:           +91 9446248640,+91 9645082929

Address:        Manikanda Handicraft,

             Kizhakkenada,Mallappuzhasserry

            Aranmula-689533